FAQs
What services do you offer?
1
We offer consulting services to partners like research institutions, universities and organizations working at the intersection of trusted communication and public outreach to clarify what they are trying to say, who they need to reach, and how ideas move through today’s fragmented information environment. Our engagements typically involve complex or high-stakes issues build culturally credible public campaigns — bringing together trusted online voices, audience targeting and messaging strategy to reach people traditional communications often miss.
We offer:
Creator & Trusted Messenger Programs
Research Recruitment & Community Engagement
Communication Systems & Toolkit Buildouts
Narrative Research & Social Listening
Training & Capacity Building
Impact Analysis & Learning
How do I get started?
2
Reach out through our contact form or email Amy directly at amy@narrativearchitecture.org. We usually begin with a conversation about your goals, audience, timeline, and the challenges your team is trying to solve — then determine whether there’s a good fit for collaboration.
What makes you different?
3
We understand both institutional systems and internet culture — and know how difficult it has become to bridge the gap between them.
Our team brings experience across journalism, behavioral psychology, creator ecosystems, audience strategy, digital marketing and large-scale public engagement. We help organizations communicate in ways that preserve rigor and credibility while still working in the real-world conditions of today’s social platforms and attention economy.
We also understand that trust is no longer built through authority alone. Participation, relevance, and cultural fluency matter just as much.
Who have you worked with previously?
4
As a team and individually, we have worked with organizations including Harvard T.H. Chan School of Public Health, Dartmouth College, UnitedHealthcare, The New York Times, Headspace and Upworthy, along with nonprofits, media organizations, and mission-driven initiatives working to expand public reach, trust, and participation.